Privacy Policy

1. Who We Are

The Rested Family Co is a UK-based sleep consultancy service operating at www.therestedfamily.co.uk. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related questions or to exercise your data rights, please contact us at hello@therestedfamily.co.uk.

2. What Information We Collect

We collect information that you provide to us when you:

• Book a consultation through our website or Calendly
• Contact us via email or phone
• Complete our sleep questionnaires or intake forms
• Engage with our services

The types of personal information we may collect include:

• Your name and contact details (email address, phone number)
• Information about your child (age, sleep patterns, health information relevant to sleep)
• Any other information you choose to share with us during consultations

3. How We Use Your Information

We use your personal information to:

• Provide sleep consultancy services tailored to your family's needs
• Communicate with you about appointments, support, and follow-ups
• Send you resources, sleep plans, and educational materials
• Improve our services and understand client needs
• Comply with legal obligations

4. Data Storage & Security

We take the security of your personal data seriously. Your information is stored securely and is only accessible to authorised personnel. We use industry-standard security measures to protect your data from unauthorised access, disclosure, or loss.

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client records are typically retained for a minimum of 7 years in accordance with professional standards.

5. Your Rights Under GDPR

Under UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request that we limit how we use your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to our processing of your personal data
• Withdraw consent: Withdraw consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at hello@therestedfamily.co.uk.

6. Cookies

Our website uses minimal cookies necessary for basic functionality. We do not use tracking or advertising cookies. Any cookies used are essential for the operation of our booking system and website features.

7. Third Party Services

We use Calendly for appointment scheduling. When you book through Calendly, their privacy policy also applies. You can review Calendly's privacy policy at calendly.com/privacy.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: